Customer Policy

Terms & Service Conditions

Clear operational guidelines for residential curbside collection, acceptable materials, disposal standards, and monthly billing schedules.

Key Policies

Collection Rules & Surcharges

Please review these essential service requirements to ensure safe, uninterrupted collection and prevent avoidable account charges.

Safety Hazard
Overage Policy
Payment Schedule

Prohibited Materials

$4 Extra Bag Charge

$5 Late Payment Fee

We do not accept lithium batteries or propane tanks under any conditions due to severe fire hazard and regional disposal regulations.

Excess residential waste placed beside your primary cart incurs an automatic $4 charge for each extra bag on your billing statement.

Statements are payable upon receipt. We assess a $5 late fee 7 days after the bill due date on all outstanding balances.

Questions regarding your billing or collection items?

Get in touch with our office team to clarify item eligibility or schedule specialty bulk cleanouts.

domsr33@gmail.com